Shipping Policy

Shipping Policy

TO-Medcare is based in Toronto, Ontario, Canada and ships across Canada, as well as both, to the USA, and Internationally to provide you with the products you need when you need them. We use professional couriers to ensure your order is delivered quickly and with the utmost care. Any orders placed before 3pm are shipped same business day. Please ensure the address is entered correctly and is entered in consideration of any potential closures due to Covid-19. For security reasons, delivery addresses cannot be changed once the order has been placed.

Orders within Canada are delivered within 1-5 business days. Most orders to urban areas can be delivered as quickly as 1-2 business days, while orders to rural areas typically arrive within 3-5 business days. For international orders, please contact our dedicated sales reps for shipping times and pricing.

Shipping Prices:

Canada Standard & Expedited shipping by Canada Post. (Free standard shipping for orders over $100)
USA Tracked Air shipping: $25.00 (Free for orders over $100)

Canada Express Shipping: $35.00

USA Express Shipping: $35.00

Please inquire for international shipping pricing.

Please note:

Any shipping fees are final and non refundable. Due to the overwhelming amount of orders, and additional constraints due to Covid-19, we cannot be held responsible for delays in shipping. We apologize for any delays and will do our best to ensure you receive your order as quickly as possible. Thank you for your patience.

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